The sharp growth in the demand for online commerce has been accompanied by a wide-ranged evolution in CRM technology, especially in the B2C space. CRM solution providers have rapidly embraced the shifting dynamics of the retail sector
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It is estimated that 51% of companies across the globe use at least 8 channels to interact with their customers across touchpoints. This is indicating towards the fast evolving retail sector that has moved beyond the brick
Build Better Customer Experience and improve conversion rate with Salesforce Commerce Cloud In the era of intense competition and accelerated tech transformation, consumer buying behavior has also been changing rapidly. Sticking to legacy methods can create challenges
As a sales rep, you might often find yourself overwhelmed by a high volume of manual processes in your day-to-day sales cycle. This can easily take your focus away from what you do best, selling. If you
You’ve already made a great choice by opting for a quality omnichannel eCommerce platform in SAP Hybris. SAP Hybris is a proven eCommerce platform which has successfully facilitated the growth of several businesses, big or small, by
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