Managed Services for your Digital Platforms
Enhance operational flexibility with our tailor-made services in SAP, Salesforce CRM, Salesforce Commerce Cloud , SAP Commerce Cloud, Magento and VTex
The buzzing online landscape demands technology that can support everyday operations, keep the customers satisfied and help businesses scale. At Jarvis, we help businesses render seamless buying experiences, along with staller Customer Relationship Management(CRM) solutions by giving them unmatched up-time and reliability.
With our round-the-clock services, we ensure uninterrupted business operations and ongoing productivity improvement.
Get Clearly Defined Support Levels
We offer exclusive service packages- Silver, Gold and Platinum, to meet your specific needs.
| Base URL Sites Supported | 1/Yr |
| Monitoring Support | 6hrs.Day |
| Software Patch Release | 1/Yr |
| Production Release | 1/Qtr |
| Emergency Releases | 1/Yr |
| Tickets | Upto 50 |
| Base URL Sites Supported | 2/Yr |
| Monitoring Support | 12hrs.Day |
| Software Patch Release | 2/Yr |
| Production Release | 2/Qtr |
| Emergency Releases | 4/Yr |
| Tickets | Upto 75 |
| Base URL Sites Supported | 2/Yr |
| Monitoring Support | 24×7 |
| Software Patch Release | 2/Yr |
| Production Release | 3/Qtr |
| Emergency Releases | 4/Yr |
| Tickets | Upto 100 |
Get more details for all Silver, Gold & Platinum Packages
Our Approach
Enhancement
Services
Configuration Management & Changes
Bug Fixes, Patching & Testing
Project Management & Deployment Support
Root Cause Analysis & Problem Detection
Server Log Analysis & Traces
Software Upgrade Management
Continuous Service Improvement
Routine Deployment & Server Restarts
Enhancement
Services
Service
Management
Service
Operations
Release
Management
Management
Customization
Vendor Collaborations
Our Managed Services
Application Management
Cover corrective, preventive and adaptive maintenance with global scale & SLA-based support.
Run Management
Handle incidents caused by system and network errors or updates with unmatched accountability.
Testing Services
Leverage an on-demand application testing team to improve reliability when implementing breakthrough tech.
Skills on Demand
Get a highly-skilled pool of developers, testers, maintenance consultants and business analysts with unmatched domain strengths.
Training Services
Benefit from comprehensive knowledge base that includes documentation, help manuals and role-based training for all users.
Upgrade Services
Stay updated with the latest technology and value drivers through continuous upgrades and innovation.
Rollout Services
Get a breath of offerings that reduce implementation time and cost of feature rollouts with help from our experts.
Platform Optimization
Get an optimized platform that resonates with your target audience, increases revenue and business acceleration.
Round-the-clock monitoring and technical support from our experts
Why Jarvis
Un-matched Consulting Expertise
Design, develop and maintain a future-ready digital platform.
Proven Processes & SLA-driven Delivery
Proven Processes & SLA-driven Delivery
Flexible Resourcing Model
Get cost-effective eCommerce support consultants anytime, anywhere.
Increasing Business Value
Enhance your solution by improving service quality.
Testimonials and Casestudies
Bluleader Pty Ltd
"Bluleader partnered with Jarvis and has been working with us as an extension to our core hybris team for the past 1.5 years. Jarvis always responded to our resource needs and also delivered skilled resources as well quality hybris services throughout. Jarvis proves to be a reliable partner and are quite flexible as and when the need arises"
DXC Technology(formerly CSC, UXC Oxygen)
"Oxygen has been working with Jarvis for 3 years, and we find their team highly capable and reliable. Perhaps more importantly, they have excellent staff retention, so we get consistency throughout our projects. This has been an issue with other firms we have tried to work with. Jarvis is always responsive to our needs and takes immediate action should we have any issues"
Loop Integration
"I personally have worked with Jarvis in both Contiigo PTY LTD and Loop Integration for many years. They have been a very reliable and dependable partner, supplying us qualified and experienced resources. They excel in many areas including Hybris System Integration, Operational Support, Quality Assurance and Testing to name only a few. They are a very useful partner to help us with our implementations.”
