Managed Services for your Digital Platforms

Enhance operational flexibility with our tailor-made services in SAP, Salesforce CRM, Salesforce Commerce Cloud , SAP Commerce Cloud, Magento and VTex

The buzzing online landscape demands technology that can support everyday operations, keep the customers satisfied and help businesses scale. At Jarvis, we help businesses render seamless buying experiences, along with staller Customer Relationship Management(CRM) solutions by giving them unmatched up-time and reliability.

With our round-the-clock services, we ensure uninterrupted business operations and ongoing productivity improvement.

Get Clearly Defined Support Levels

 We offer exclusive service packages- Silver, Gold and Platinum, to meet your specific needs.

Base URL Sites Supported 1/Yr
Monitoring Support 6hrs.Day
Software Patch Release 1/Yr
Production Release 1/Qtr
Emergency Releases 1/Yr
Tickets Upto 50
Base URL Sites Supported 2/Yr
Monitoring Support 12hrs.Day
Software Patch Release 2/Yr
Production Release 2/Qtr
Emergency Releases 4/Yr
Tickets Upto 75
Base URL Sites Supported 2/Yr
Monitoring Support 24×7
Software Patch Release 2/Yr
Production Release 3/Qtr
Emergency Releases 4/Yr
Tickets Upto 100

Get more details for all Silver, Gold & Platinum Packages

Our Approach

Group 377

Enhancement
Services

Group 364
Configuration Management & Changes
Group 367

Bug Fixes,  Patching  & Testing

Group 370

Project Management & Deployment Support

Group 373

Root Cause Analysis & Problem Detection 

Group 362

Server Log Analysis & Traces 

Group 363
Software Upgrade Management
Group 371

Continuous Service Improvement

Group 369

Routine Deployment & Server Restarts

Group 374
Enhancement Services
Group 380

Service
Management

Group 365

Service
Operations

Group 366
Release 
Management
Group 361

Customization

Group 372

Vendor Collaborations

Our Managed Services

Application Management

Cover corrective, preventive and adaptive maintenance with global scale & SLA-based support.

Run Management

Handle incidents caused by system and network errors or updates with unmatched accountability.

Testing Services

Leverage an on-demand application testing team to improve reliability when implementing breakthrough tech.

Skills on Demand

Get a highly-skilled pool of developers, testers, maintenance consultants and business analysts with unmatched domain strengths.

Training Services

Benefit from comprehensive knowledge base that includes documentation, help manuals and role-based training for all users.

Upgrade Services

Stay updated with the latest technology and value drivers through continuous upgrades and innovation.

Rollout Services

Get a breath of offerings that reduce implementation time and cost of feature rollouts with help from our experts.

Platform Optimization

Get an optimized platform that resonates with your target audience, increases revenue and business acceleration.

Round-the-clock monitoring and technical support from our experts

Why Jarvis

Un-matched Consulting Expertise

Design, develop and maintain a future-ready digital platform.

Proven Processes & SLA-driven Delivery

Proven Processes & SLA-driven Delivery

Flexible Resourcing Model

Get cost-effective eCommerce support consultants anytime, anywhere.

Increasing Business Value

Enhance your solution by improving service quality.

Testimonials and Casestudies

Bluleader Pty Ltd

"Bluleader partnered with Jarvis and has been working with us as an extension to our core hybris team for the past 1.5 years. Jarvis always responded to our resource needs and also delivered skilled resources as well quality hybris services throughout. Jarvis proves to be a reliable partner and are quite flexible as and when the need arises"

Erik Burton
Digital Practice Manager, Australia

DXC Technology(formerly CSC, UXC Oxygen)

"Oxygen has been working with Jarvis for 3 years, and we find their team highly capable and reliable. Perhaps more importantly, they have excellent staff retention, so we get consistency throughout our projects. This has been an issue with other firms we have tried to work with. Jarvis is always responsive to our needs and takes immediate action should we have any issues"

Matt Hampshire
Sales Director, Digital Solutions , Australiaon

Loop Integration

"I personally have worked with Jarvis in both Contiigo PTY LTD and Loop Integration for many years. They have been a very reliable and dependable partner, supplying us qualified and experienced resources. They excel in many areas including Hybris System Integration, Operational Support, Quality Assurance and Testing to name only a few. They are a very useful partner to help us with our implementations.”

Joe Woods
President - Loop Integration, USA

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