Enhance Customer Experience

Elevate Your Gaming & Entertainment
Business with Jarvis

In the dynamic landscape of the gaming and entertainment industry, companies are navigating through significant challenges while adapting to new technologies and evolving consumer behaviors. The key to success lies in leveraging innovative solutions that address specific pain points and enhance the overall customer experience. JARVIS Strategic Advisors, in partnership with Salesforce and Snowflake, offers a suite of tailored solutions designed to elevate your operations across marketing, sales, customer service, loyalty management, and analytics.

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Challenges in the

Gaming and Entertainment Industry

Building a 360-Degree View of Customers

Gaming and entertainment companies often struggle to create an up-to-date and accurate 360-degree view of their customers. With disparate legacy systems capturing customer information, it becomes challenging to inform marketing, sales, service, and loyalty strategies. JARVIS initiates the transformation by implementing a robust data architecture strategy on Salesforce and Snowflake platforms, allowing for the aggregation and normalization of customer data.

VIP Management and Personalization

In a competitive market, identifying and delighting VIP customers is crucial. JARVIS addresses the following questions specific to the gaming space:

  • How can we find out who our new VIPs are?
  • How do we delight and retain our VIPs?
  • How do we continue to provide personalized services to ALL our guests?

    • // What We Do

    Solutions Tailored for Gaming and Entertainment

    Player Engagement

    Utilize Salesforce's Marketing Cloud, Data Cloud/CDP, and gaming companies to create personalized and targeted marketing campaigns. This approach enhances player retention and increases their lifetime value.

    Fraud and Security

    Combat fraud and security challenges with Salesforce's Identity and Access Management solutions, providing robust authentication and access control to prevent cyber threats.

    Data Analytics

    Leverage Salesforce's Analytics Cloud to gain insights into player behavior and preferences. Make informed, data-driven decisions about game development and marketing strategies.

    Customer Service

    Automate and streamline customer service processes with Salesforce's Service Cloud, ensuring prompt and effective responses to player inquiries and issues.

    Monetization

    Explore innovative revenue streams with Salesforce's Commerce Cloud, managing e-commerce channels and enabling new avenues such as merchandise sales and digital downloads.

    // Contact us

    Schedule A demo

    Showcasing the Art of the Possible for Gaming & Entertainment. These demos provide a clear perspective on market trends, fostering deeper conversations about your unique requirements and goals.

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      Proven Partners. Trusted Advisors. Beyond Consulting.

      JARVIS Strategic Advisors is your trusted partner for the Gaming & Entertainment Industry. Our specialized Salesforce services drive growth and innovation, optimizing sales, marketing, and customer engagement. With a deep understanding of industry dynamics, we help you stay ahead of the competition and deliver unforgettable experiences to your audiences.

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      start a conversation and learn more about our

      Gaming & Entertainment expertise.

      CONTACT US NOW