Managed Services

Ready to maximize ROI on SAP Commerce applications? 

In an era where technological dynamism dictates the pace of commerce, Jarvis Business Solutions emerges as a beacon of excellence, providing unparalleled Application Managed Services for SAP Commerce. With a commitment to seamless operations and unwavering support, Jarvis is here to redefine your SAP Commerce experience. 

Comprehensive Support Framework: Tailored for Your Success 

Jarvis Business Solutions takes pride in offering a comprehensive support framework, finely tuned to meet the unique needs of your business. Our team of seasoned specialists, well-versed in SAP e-commerce managed care, is dedicated to ensuring the uninterrupted flow of your operations. 

Global Reach, Local Expertise: Your 24/7 Support Partner 

Recognizing the global nature of commerce, Jarvis Business Solutions extends its reach across borders. With a team of over 200 SAP e-commerce managed care specialists, we deliver both proactive and reactive support, maintaining an exceptional 98% SLA compliance. Our global delivery center, strategically located in India, collaborates seamlessly with businesses in the USA and Australia, providing round-the-clock support. 

Tailored Solutions for Diverse Business Models 

Whether you operate in the realms of B2B, B2C, B2B2C, or Marketplaces, Jarvis Business Solutions is equipped to navigate the complexities of SAP Commerce Cloud, Customer Portal, CPI, or Data Hub. Our support spans from global 24/7 helpdesk services to L1 and L2 support systems, ensuring every facet of your digital model is expertly cared for. 

Continuous Improvements: Your Path to Sustained Growth 

At Jarvis, we drive continuous improvements while resolving issues. From SAP CCv2 upgrades to Headless Commerce support, Spartacus Framework support, UI-based support, security patches, and integrations with ERP systems, our focus is on keeping your SAP Commerce platform not just current but ahead of industry standards. 

Strategic Enhancements for Market Dominance 

Jarvis Business Solutions recognizes that integration is the key to market dominance. We facilitate SAP Commerce Cloud Integration, automating critical business activities, enhancing customer service, and fostering seamless connectivity across your business functions. Our meticulous approach ensures you harness the full potential of your SAP Commerce applications. 

Your Partner in Maximizing ROI: Jarvis Business Solutions 

Ready to revolutionize your SAP Commerce journey? Jarvis Business Solutions invites you to consult with our experts and embark on a transformative experience. With Application Managed Services that transcend the ordinary, Jarvis is not just a support provider; we are your strategically in maximizing ROI, continuous improvement, and sustained growth. Elevate your SAP Commerce experience with Jarvis Business Solutions – where excellence is not just a goal; it’s a commitment. 

Managed Services

Elevate Your E-commerce Experience: Unleashing the Power of Salesforce Commerce Cloud Managed Services with Jarvis Solutions 

In the rapidly evolving world of e-commerce, staying ahead requires more than just an online presence. It demands a strategic approach that not only establishes your digital storefront but also optimizes its performance to meet the ever-growing expectations of your customers. At Jarvis Solutions, we understand the critical role that Salesforce Commerce Cloud plays in shaping seamless and engaging e-commerce experiences. In this blog, let’s explore how our managed services can elevate your e-commerce potential with Salesforce Commerce Cloud. 

The Dynamic World of E-commerce 

The e-commerce landscape is dynamic, with consumer expectations evolving and technology advancing at a rapid pace. To thrive in this environment, businesses need more than just a basic online store; they need a robust and scalable platform that can adapt to changing market trends. 

Salesforce Commerce Cloud 

Salesforce Commerce Cloud is a comprehensive e-commerce platform designed to empower businesses with the tools they need to create personalized, seamless, and integrated shopping experiences. From dynamic product catalogs to AI-driven recommendations, Salesforce Commerce Cloud is a powerhouse for businesses looking to drive growth in the digital realm. 

The Role of Managed Services in E-commerce Excellence 

While Salesforce Commerce Cloud provides a feature-rich platform, its optimal utilization requires expertise and ongoing management. This is where Jarvis Solutions steps in, offering managed services tailored to ensure that your Salesforce Commerce Cloud instance is not just functional but a driving force behind your e-commerce success. 

Key Benefits of Salesforce Commerce Cloud Managed Services with Jarvis Solutions 


Proactive Monitoring and Issue Resolution: 

In the ever-evolving world of e-commerce, maintaining a seamless online experience is crucial for businesses. The challenge arises when downtime occurs, resulting in lost sales and frustrated customers. Recognizing this, Jarvis Solutions takes a proactive approach by providing 24×7 monitoring and swift issue resolution. Our vigilant team ensures your e-commerce platform operates seamlessly, addressing potential issues before they impact your customers, guaranteeing a consistently reliable shopping experience. 


Performance Optimization: 

Efficiency is paramount in e-commerce, and slow-loading pages or inefficient workflows can deter potential customers. Jarvis Solutions specializes in optimizing your platform for peak performance. From enhancing page load times to streamlining workflows, our experts focus on refining every aspect of your e-commerce experience, resulting in an agile and responsive platform that keeps your customers engaged. 

Security Assurance: 

Security is a top priority, considering that e-commerce platforms are prime targets for cyber threats. Jarvis Solutions prioritizes the security of your platform with comprehensive measures to safeguard sensitive customer information and protect against potential cyber threats. With our robust security protocols in place, your customers can shop with confidence, knowing their data is secure. 

Scalability and Flexibility: 

The evolving nature of e-commerce demands a platform that can seamlessly scale to meet changing business needs. Jarvis Solutions ensures that your Salesforce Commerce Cloud instance is not just robust but also scalable and adaptable. As your business grows, our managed services facilitate the seamless expansion of your e-commerce capabilities, providing the flexibility to meet the evolving demands of your market without compromising performance. 

Continuous Innovation: 

Staying ahead in the competitive e-commerce landscape requires embracing new technologies and features. Jarvis Solutions is committed to keeping your platform at the forefront of innovation. We regularly update your Salesforce Commerce Cloud instance with the latest features and technologies, ensuring that your e-commerce experience remains cutting-edge. By leveraging continuous innovation, your business can stay competitive and capture the attention of tech-savvy consumers. 

Elevating your e-commerce potential with Salesforce Commerce Cloud Managed Services from Jarvis Solutions is not just a strategic move; it’s a commitment to providing your customers with an unparalleled online shopping experience. As the e-commerce landscape continues to evolve, having a reliable partner like Jarvis ensures that your digital storefront not only meets but exceeds customer expectations. Ready to optimize your e-commerce potential? Partner with Jarvis Solutions and let’s unlock the full power of Salesforce Commerce Cloud together. Your success story starts here! 

Managed Services

Maximizing Customer Experience: The Power of Managed Services for CX Platforms 

In today’s fast-paced digital landscape, providing an exceptional customer experience is a top priority for businesses. Every interaction, from product offerings to customer support, contributes to the overall perception of your company. At Jarvis, we understand the critical role managed services play in enhancing customer satisfaction and driving long-term success. 

Why Managed Services Matter: 

Managed services go beyond simply plugging into a Remote Monitoring and Management (RMM) platform. They require clear communication, proper expectation setting, and a commitment to enabling positive business outcomes. As technology advances, the demand for faster, better, and always-available services increases. This is where Managed Service Providers (MSPs) like Jarvis step in. 

The Growth of the Managed Service Market: 

The global managed service market is booming, and for a good reason. In 2019, it was valued at US$178.5 billion, and by 2025, it’s expected to reach an impressive US$309.4 billion. Companies now rely more than ever on MSPs to take charge of their IT services, allowing them to focus on their core business activities. 

Jarvis: Your Trusted IT Managed Service Partner 

As an MSP, Jarvis takes responsibility for setting up IT platforms, managing support infrastructure, ensuring continuous integration, securing the cloud, handling device management, and researching new hardware and software for our clients. However, our commitment goes beyond engineering – we prioritize creating positive customer experiences. 

Types of Support Jarvis Provides: 

To build a great customer support team, we prioritize solving issues quickly and adapting support channels to our clients’ needs. Our support services include 24-hour support, remote access and control, and self-service portals. We understand the importance of sustainability, which is why we only provide what we can maintain effectively. 

Key Benefits of Jarvis Managed Services: 

 Cost-Effective Solutions: Jarvis provides cost-effective solutions, allowing businesses to optimize operational efficiency and reduce costs. By utilizing our services, companies can access the latest tools and technology without a significant capital investment. 

Access to Specialized Expertise: Tap into the expertise you need without hiring full-time staff. Jarvis offers a cost-effective way for businesses to stay up-to-date on the latest technologies and trends. 

Improved Scalability and Flexibility: Enjoy better scalability and flexibility compared to traditional IT support. Adjust the scope and scale of your projects as needed, prioritizing your customers’ needs. 

Enhanced Security: Jarvis ensures a secure environment for your data and applications. With measures like multi-factor authentication, data encryption, and proactive monitoring, we protect against unauthorized access and mitigate threats. 

Proactive Monitoring and Issue Resolution: Our proactive approach allows us to address security issues quickly, protecting your data and maintaining compliance. Benefit from dedicated teams of experts monitoring your systems around the clock. 

Incorporating Jarvis Managed Services into your IT strategy is the key to elevating your customer experience. By investing in our services, you not only provide reliable and efficient technical support but also instill confidence in your products and services. Choose Jarvis and experience heightened customer satisfaction and a more positive overall customer journey. Your success story begins with us! 

Managed Services

Unlocking the IT Dilemma Outsourcing vs Managed Services with Jarvis Solutions 

Businesses are increasingly relying on technology to operate efficiently and provide top-notch services. As a result, the need for IT managed services expertise and support has never been more critical. Managed services and outsourcing are two common approaches to handling these demands, and they come with distinct advantages and limitations. In this blog, we’ll explore the differences between managed services and outsourcing, provide the pros and cons of each approach, and help you make an informed decision, showcasing how Jarvis Business Solutions can be your strategic partner. 

Managed Services: Expertise and Support at Your Fingertips 

What are Managed Services? 

Managed services refer to outsourcing IT management and support to a third-party provider. In this model, the provider takes on responsibilities for monitoring, maintaining, and updating an organization’s IT infrastructure and services, such as servers, networks, security, storage, and applications. Managed service providers (MSPs) employ a proactive approach, ensuring potential issues are detected and addressed before they disrupt business operations. 

The Pros and Cons of Managed Services 


  • Proactive Approach: MSPs preemptively address potential IT issues, minimizing downtime and enhancing system reliability. 
  • Cost-effectiveness: Managed services operate under a subscription-based model, providing predictable and manageable IT expenses. 
  • Scalability: Managed services can be easily scaled to meet changing business needs without significant investments in infrastructure or staff. 
  • Access to Expertise: MSPs offer specialized skills and tools, enabling businesses to implement best practices and leverage the latest technologies. 
  • Improved Reliability and Performance: MSPs utilize best practices and advanced tools to ensure system reliability and performance, reducing downtime. 


  • Loss of Control: Businesses may relinquish some control over their IT infrastructure to MSPs, which can be a concern for those with specific compliance or regulatory requirements. 
  • Limited Customization: Managed service providers typically offer standardized services, which may not fully align with the unique needs of each client. 
  • Dependency on the Provider: Businesses may become dependent on the provider for ongoing IT support, which can be a concern for those requiring a high degree of flexibility and control. 
  • Security Concerns: Outsourcing IT management to a third party can raise security concerns, especially if the provider lacks proper vetting or security measures. 

 Outsourcing: Leveraging External Expertise 

What is Outsourcing? 

Outsourcing involves contracting out business processes, tasks, or services to a third-party provider, who executes these tasks on behalf of the client. These tasks can encompass various functions, from customer support and accounting to software development and marketing. 

The Pros and Cons of Outsourcing 


  • Cost Savings: Outsourcing often reduces labor costs by leveraging lower wages or eliminating the need to hire and manage additional staff. 
  • Access to Expertise: Businesses can access specialized expertise or resources, which leads to efficient and cost-effective task execution. 
  • Scalability: Outsourcing can provide scalability for specific business functions, allowing for quick adjustments to meet changing business needs. 
  • Improved Efficiency: Outsourcing can streamline operations by offloading complex or time-consuming functions to external providers. 


  • Loss of Control: Outsourcing can lead to the relinquishment of control over specific business functions, potentially introducing risks and making performance monitoring challenging. 
  • Communication Challenges: If providers are in different time zones or have different cultural backgrounds, effective communication and coordination can be challenging. 
  • Quality Concerns: Providers may not always meet performance expectations or share the same quality standards as the client company. 
  • Regulatory Compliance: Outsourcing may introduce additional regulatory compliance risks, as the client business remains responsible for any violations or regulatory failures. 

Managed Services vs. Outsourcing: Making the Right Choice 

Both managed services and outsourcing have their unique advantages and limitations. The choice between these two approaches depends on your specific business needs and objectives. While managed services offer control, customization, and a strong relationship with the service provider, outsourcing provides cost savings, scalability, and improved efficiency. Carefully evaluate your needs and the potential benefits and risks before making a decision. 

Why Jarvis Managed Services? 

Jarvis Managed Services can be your strategic partner in managing and maintaining your IT systems. We offer a range of services, including IT infrastructure management, network monitoring, cybersecurity, cloud services, and help desk support. With a team of skilled professionals, Jarvis ensures efficient, reliable, and secure IT support, allowing your business to focus on strategic initiatives and core competencies. 

Know more about our managed services and subscription plans. Write to us, we are open to discuss customized proposal for you. 


Q: How do I decide between managed services and outsourcing for my IT needs?  

A: The choice depends on your specific requirements and goals. Managed services provide more control and a stronger relationship with the service provider, while outsourcing can deliver cost savings and scalability. 

Q: What services does Jarvis Managed Services offer?  

A: Jarvis Managed Services includes IT infrastructure management, network monitoring, cybersecurity, cloud services, and help desk support, among other services. 

Q: How do managed services providers ensure the security of my data and systems?  

A: Managed services providers, like Jarvis, implement robust security measures, including firewall management, threat detection, and antivirus protection, to safeguard your data and systems. 

Q: Can I customize managed services to suit my business’s unique IT needs?  

A: Managed services are typically standardized, but providers like Jarvis can offer some degree of customization to meet your specific IT requirements. 

Q: What are the key benefits of outsourcing IT support to Jarvis Managed Services?  

A: Jarvis Managed Services provides proactive IT support, cost predictability, scalability, access to specialized expertise, and improved system reliability and performance. 

 By choosing Jarvis Managed Services, you’re opting for a strategic partner dedicated to meeting your evolving IT needs, offering efficient, cost-effective, and specialized support to keep your business running smoothly.